Monthly Archives: December 2015

My shop was broken into

Local jewelry shop – overnight raid – stole rings, watches – upset – what do I do? Get an emergency glazier fast…

A few weeks ago we received an email from a gentleman whose store was broken into, he has graciously given us permission to share the correspondence with all of you, so that if you go through the same sort of thing you know what to do.

  1. Q) My small family owned jewelry shop was broken into in the early hours of this morning, they smashed through the widows triggering the alarm. By the time that police arrived, the thieves were gone. They had managed to steal several items, mainly rings and watches.

While we got the there are large pieces of glass all over the store, we have giant planks of wood across the widow that was smashed, we don’t know where to start. We do not look like a place any customer would want to go into, but really don’t know what else to do, especially since we are in the weekend.

This business has been in my family for years, and I really don’t want this incident to affect my family business. I am devastated, angry, and confused. What should I do?

Stuart Krump


 Dear Mr. Krump,

We are so sorry to hear about your business, you have every right to be angry and upset. To answer your question, the best way to deal with the plank over the window and the glass on the floor would be to call in a professional glazier. We possess the protective equipment and experience to deal with the large pieces of glass in the store, if you do decide to do it yourself, you must take extreme caution, wear wrist protectors and other forms of physical protection. As I said, it is best done by a glazier.

We understand the importance of a store front to any business, especially a small family owned business. It doesn’t matter what day it is, we have glaziers who are happy to come and help you out, eve on the weekend. They will assess the situation and get the job done as quickly as possible so that it has less of an impact on potential customer’s perception of your store.

One of our glaziers will come and make your storefront look as good as new. Furthermore, you can feel confident that your window is secure. This way, you can be open for business in hardly anytime at all, and feel good about how your store looks to potential customers.

Please don’t hesitate to contact us with questions,


David Smithson (